Q1. What kind of products does Fashion Flar offer?
A1. Fashion Flar offers a range of watches designed for everyday use, style, and comfort. Each piece is carefully selected to provide customers with practical and timeless options for any occasion.
Q2. Do I need to create an account to make a purchase?
A2. No, you don’t need to create an account. Our website allows you to complete your purchase easily using guest checkout. You simply enter your shipping and payment information, and your order will be processed.
Q3. How can I place an order?
A3. To place an order, browse our collection, add your preferred items to your cart, and proceed to checkout. Once you complete payment, you’ll receive an order confirmation email with all the details.
Q4. What payment methods do you accept?
A4. We accept Visa, MasterCard, American Express, Discover, and PayPal. All payments are processed securely through trusted payment gateways.
Q5. Are my payment details secure?
A5. Yes. Your payment information is processed through secure, encrypted connections. We do not store or have access to your full card details.
Q6. Do you charge any taxes on purchases?
A6. No, we do not charge any additional sales tax on purchases made through our website. The only additional charge is the flat $16 shipping cost.
Q7. What is the shipping cost?
A7. Fashion Flar charges a flat $16 shipping fee for every order within the United States, regardless of size or weight.
Q8. How long does delivery take?
A8. The total delivery time is usually between 4 and 9 business days. Handling takes 1–3 business days, and shipping transit time is approximately 3–6 business days.
Q9. Which areas do you ship to?
A9. We currently ship orders within the United States only. International shipping is not available at this time.
Q10. How can I track my order?
A10. Once your order has shipped, you’ll receive a confirmation email containing your tracking number and link. You can use this link to follow your shipment’s progress.
Q11. What if my order is delayed?
A11. Most orders arrive within the estimated timeframe. However, occasional delays can occur due to weather, carrier issues, or other unforeseen circumstances. If your order seems delayed, please contact us for assistance.
Q12. Can I change my shipping address after placing an order?
A12. Address changes can only be made if your order has not yet been processed. Once it enters the shipping stage, we cannot modify delivery details. Please contact us as soon as possible if you need to make a correction.
Q13. What should I do if I receive the wrong item?
A13. If you receive an incorrect item, please contact us within 48 hours of delivery with your order number and photos. We will review your case and assist with a return or refund according to our policies.
Q14. What if my product arrives damaged?
A14. If your product arrives damaged, please contact our customer support team immediately with clear photos of the item and packaging. We will help resolve the issue based on our Return and Refund Policies.
Q15. Do you accept returns?
A15. Yes, we accept returns if the item is defective, damaged, or incorrect. You must contact us within 7 days of receiving the product to initiate a return.
Q16. Do you offer exchanges?
A16. No, we do not offer product exchanges. If you wish to receive a different item, you will need to return your original item (if eligible) and place a new order.
Q17. Who pays for the return shipping?
A17. The customer is responsible for the cost of return shipping and for providing their own return label. We recommend using a reliable courier service with tracking.
Q18. How long does it take to process a refund?
A18. Once we receive and inspect your returned item, the refund is usually processed within 3 business days. Your bank or payment provider may take an additional 5 days to credit the amount. Total refund time is 8 days.
Q19. Are shipping fees refundable?
A19. No, the $16 shipping charge is non-refundable. It covers carrier and packaging services that have already been provided.
Q20. What happens if my package is lost in transit?
A20. If your package is confirmed lost by the carrier, we will issue a full refund after verifying the claim. Please contact us immediately if your tracking information stops updating.
Q21. Do you ship on weekends or holidays?
A21. No. Orders are processed and shipped only during business hours, Monday to Friday, 9:00 AM to 5:00 PM (GMT-05:00). Orders placed outside business hours are handled the next business day.
Q22. Can I cancel my order?
A22. Orders can be cancelled only before they are processed for shipment. Once an order has been dispatched, it cannot be cancelled or modified.
Q23. How do I contact customer support?
A23. You can reach our support team via email at contact@fashionflar.store
or by phone at +1 (904) 282-6471 during business hours.
Q24. Do you share my personal information with others?
A24. No. We respect your privacy and do not sell, rent, or share your personal information with any third party. Your data is used only for order processing and communication purposes as outlined in our Privacy Policy.
Q25. How can I stay informed about updates or changes to policies?
A25. All updates to our policies, terms, or services are posted on our website. We encourage customers to review our policy pages periodically for the latest information.
Business Details
Business Name: Fashion Flar
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (904) 282-6471
Business Email: contact@fashionflar.store
Business Address: 4030 S Better Dr, Dallas, TX 75229, USA